What is the Denplan Excel Certification Programme?
We were delighted to become a Denplan Excel practice under the leadership of Angela Huddart who in 2007 after months of hard work and assessment. It recognised her and our team’s commitment to customer relations and high clinical standards.
The programme, developed by Denplan, was the first to be approved by the Patients Association and helps dentists to develop better relationships with their patients through good communication and quality care.
By joining the Denplan Excel Certification Programme we embarked on a process of continual quality improvement within our practice. You’ll have the reassurance of our commitment to quality – a sign that proves to our practice team, our patients, fellow dentists and the general public that we have reached the high standards required set by the programme.
Not only will we be demonstrating that the quality of care, treatment and service we provide is among the best available, you will also be safe in the knowledge that our practice exceeds standards of clinical governance, statutory requirements and industry best practice recommendations.
The Excel programme has been recognised by the British Dental Health Foundation and the introduction of DEPPA (an online oral health assessment) has further enhanced the benefits available.
And now the Excel programme has been recognised by the United Kingdom Accreditation Service (UKAS) which are the sole national accreditation body recognised by the government to assess organisations that provide certificate services against internationally agreed standards.
CQC inspectors have frequently commented favourably on Denplan Excel in individual practices, and Excel certified practices have had little difficulty in adapting to CQC inspections or requirements. Inspectors have often found a practice’s previous Excel Assessment reports to be valuable in assessing compliance.
UKAS accreditation of the Excel programme is groundbreaking as this is the first dental programme or service in the world to achieve such recognition. As the GDC move towards introducing a revalidation scheme (known as “continuing assurance”) and the other regulators refine their approaches, we firmly believe that this places Excel dentists in a favourable position.
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